Omprompt. Customer Automation Management.

For companies that produce and distribute CPG, Healthcare who are overwhelmed by high volumes of customer communications, every day, and in multiple formats and channels, Omprompt helps you keep track of all communications, automate manual processes and stay in control.

Efficient, productive, intelligent customer management – end-to-end automation - from raw materials to receipt by the retailer. 

We help you manage and automate.

How do we do it? We take the paperwork generated by EDI, email, PDFs, spreadsheets and bits of paper that often overwhelms customer service teams and translate it into a format that works best for them and their systems.

 

 

More efficient, less risk

  • Reduce the risk of errors
  • Message convergence from multiple formats
  • Seamless integration of all communications and interactions – from delivery notes, to invoicing, claims, payments and more
  • Align multiple format communications from multiple customers into one system
  • Eliminate inefficiencies from process diversity
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Seamless, happy customer experiences

  • We help our customers deliver consistently high levels of customer satisfaction to their customers. Seamless processing of customer data, payments and information transactions
  • We help deliver more goods, faster, with greater accuracy and minimal hassle
  • De-complex large customer relationships and get on top with better process management

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Customer Automation Management

Simplify the end-to-end data consolidation process for large businesses with repeat customers who send orders in multiple and increasingly diverse formats.

We ensure that the customer gets the right goods in right place at the right time, with improved accuracy.

 



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